Frequently Asked Questions
Everything you need to know about your Dressmezee order
How long does shipping take?
We offer standard and express shipping options. Standard shipping typically takes 3-5 business days, while express delivery arrives within 1-2 business days depending on your location.
What is your return policy?
Items must be returned within 14 days of receipt. They must be in their original condition, unworn, with all tags still attached and no makeup or tan marks.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International delivery times vary by destination, and any customs duties are the responsibility of the customer.
How do I know what size to order?
Please refer to our comprehensive Size Guide located on each product page. Our styles are generally true to size, but specific fabric stretch info is included in the descriptions.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Klarna and Clearpay for a more flexible shopping experience.
Can I change or cancel my order?
Because we process orders quickly to ensure fast delivery, we are usually unable to make changes once an order is placed. Please double-check your details before checkout.